Return and Refunds Policy
Thank you for shopping with us. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have [number of days] calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Exceptions
Some items are non-returnable, including:
- Items that are personalized, customized, or made-to-order
- Gift cards
- Downloadable software products
- Some health and personal care items
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges
If you wish to exchange your item for a different one, please contact us within [number of days] days of receiving your item. You will be responsible for any price difference, and we will guide you through the exchange process.
Shipping
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at [contact email or phone number].
Policy Updates
We reserve the right to update or change our Return and Refunds Policy at any time. Any changes will be posted on this page with an updated revision date.
This Return and Refunds Policy was last updated on [insert date of last update].